Delays at Toronto Pearson airport leave passengers in hours long lineups
Delays at Toronto’s Pearson airport leave passengers in hours long lineups
Delays at Toronto Pearson have become vast and airport officials in Toronto have said departing passengers could face delays at the pre-board security screening by the Canadian Air Transport Security Authority.
Stories of ever growing lineups for security checks, passengers stuck in planes on the tarmac for hours due to congestion at customs, travellers missing their connecting flights and more abound on social media.
The Crown agency said they are experiencing staffing issues, which are currently being addressed.
The delays at Toronto Pearson are due to thousands of layoffs that occurred when the COVID-19 pandemic began along with an insufficient number of security screening personnel, the Greater Toronto Airports Authority (GTAA) is blaming continued federal health regulations for the jams, saying that testing and verifying documentation are to blame.
Unfortunately, there is no relief in sight as lineups and wait times at Canada’s busiest airport will only worsen as the summer season approaches. The operator of the Toronto Pearson International Airport warmed of the fore coming issues unless the federal government steps in with changed, on Thursday.
Pre-certified screening officers are also now carrying out other non-screening functions so certified officers can focus on their key functions.
Scheduling is also being adjusted to best support busy travel times, and best practices are being studied to see where these processes can be applied to other airports.
Among other things, the Public Health Agency of Canada is removing mandatory random testing for international to domestic connections.
“While more remains to be done, these efforts are paying off through declining wait times for screening,” the statement issued by Minister of Transport Omar Alghabra and Minister of Public Safety Marco Mendicino read.
“Since the beginning of the month, the number of passengers waiting 30 minutes and more for outbound screening at our largest airports (Toronto Pearson International, Vancouver International, Montreal Trudeau International and Calgary International), has been halved across all four airports.”