Instagram accounts suspended in Canada

Instagram down in Canada as accounts ‘suspended’ and shut down

Instagram logo on phone

Thousands of Instagram users are saying their accounts have been mysteriously suspeneded.

Instagram users are experiencing issues in Canada this morning as thousands have seen their accounts suddenly suspended without explanation.

Problems began on Monday morning and since then, more than 3,000 complaints have been made to global outage site Down Detector. Of those, 58 per cent are having problems with the app, 38 per cent are experiencing login issues, and 4 per cent cannot access the website.

Users have reported being issued with a warning message that their accounts have been suspended – with just 30 days to dispute or risk it being ‘permanently disabled’.

People have also reported being unable to appeal Instagram’s decision, resulting in their accounts being logged out and their details – include email and password – not found.

According to their policy, Instagram may choose to disable certain accounts which “violate community guidelines.” Content that falls under these guidelines includes illegal, bullying, hate speech or abuse, spam, or violating intellectual property.

Instagram suspension message

Instagram users worldwide reported issues with their accounts on Oct 31, 2022.

The issue is Canada-wide, and spreads from Vancouver to Halifax.

The hashtag #InstagramDown is trending on Twitter, as thousands are unable to login to their profiles.

One comment read: “Did anyone else’s Instagram just get suspended for no reason? And now Instagram won’t even bother to let you appeal it just gives you an error?”

While another asked: “What happened for Instagram ? It has suspended my account for no reason. Is anyone’s account been suspended like this for no reason?!”

One person commented: “My account was completely disabled. It had me appeal the decision and then it logged me out and now says my user name or email isn’t found . I’ve been a user since 2012. I have photos I don’t want to lose on Instagram.”

In a statement shared on Instagram’s Twitter page, it read: “We’re aware that some of you are having issues accessing your Instagram account.

“We’re looking into it and apologize for the inconvenience #instagramdown.”

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